About This Course
Free Lecture with Certificates
Course
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Introduction to ISO 9001:2015
Free Lecture with Certificates
P
INSTRUCTOR
Pymestan
What You'll Learn
1) Explain the concept of quality and its importance in healthcare organizations.
2) Define a Quality Management System (QMS) and its value for healthcare governance and operations.
3) Differentiate between ISO as an organization and ISO 9001:2015 as a management system standard.
4) Describe the evolution of ISO 9001 and the key developments leading to the 2015 edition.
5) Identify the objectives of applying ISO 9001 in the healthcare sector.
6) Explain the seven Quality Management Principles and their healthcare applications.
7) Recognize the High-Level Structure of ISO 9001:2015 and its main clauses.
8) Apply the process approach, PDCA cycle and risk-based thinking to healthcare processes.
9) Identify the core requirements for implementing QMS in hospitals and medical centers.
10 ) Clarify the relationship between ISO 9001 and healthcare accreditation standards such as CBAHI and JCI.
11) Recognize the expected benefits of ISO 9001 in institutional performance, patient safety, beneficiary satisfaction and sustainable improvement.