1.

1. Explain what document control is, why it matters, and the operational and compliance cost of getting it wrong.

2.

2. Use core terminology correctly and outline the major standards that govern documented information (ISO 9001, ISO 15489/30301, and key sector regimes).

3.

3. Describe the full document lifecycle and the control points at each stage — identification, creation, review and approval, version and change control, and distribution.

4.

4. Outline how electronic document-management systems are used, and how records and retention are governed.

5.

5. Recognise the essentials of information security, data integrity, and protection as they apply to documents and records.

6.

6. Understand how a document-control system is audited, measured, and continuously improved.

7.

8.